Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
HLTAHW302B Mapping and Delivery Guide
Facilitate communication between clients and service providers
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | HLTAHW302B - Facilitate communication between clients and service providers |
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Description | This unit is to deal with the skills and knowledge required to assist clients to communicate information to health care providers and vice versa (including interpreting and translating where required) and to liaise with service providers in order to enable client access to a range of health services | ||
Employability Skills | This unit contains Employability Skills | ||
Learning Outcomes and Application | This unit is intended to address skills and knowledge required by those working with Aboriginal or Torres Strait Islander communities at Certificate III level, under direction, to deliver a specific range of health care servicesDirection may be provided by close supervision or established guidelines that limit discretionThis competency unit incorporates skills and knowledge covered in:HLTAHW202B Support clients to obtain access to health services | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not Applicable | ||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Support clients in the use of a preferred language |
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Element: Translate verbal or written information into a form that is understood |
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Element: Facilitate communication between clients and service providers |
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Element: Liaise with health service providers in meeting client and community needs |
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